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■How to place an order
1.When you find an item interests you, click an "Add to cart" and then you see your shopping cart.
If you`d like to buy another, click a “Continue shopping".
2After you check what you place an order, quantity, option and price, and then click a "check out”.
3.If you already have an account with us, please login at the login page.
New customer makes an account of our website.
If you need not it, O.k you can purchase to click "non-membership".
4. After you set up delivery address, payment methods, etc,,, click "are you sure" .
And check your sheet and then click "confirm".
5. After you purchased,,,
Cash on delivery: We send automatic e-mail---check a stock/shipping---We send e-mail again
and tell you Tracking Number of package----you exchange item and money
Bank transfer/Japan post Bank transfer: We send automatic e-mail---check a stock---We confirm your payment
---Shipping---We send e-mail again and tell you Tracking Number of package----you receive item
※If you do not receive e-mail from us after you purchased within 1 hour, please contact us. |
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We accept Bank Transfer, Japan Post Bank or Cash on delivery.
Please note that we charge every commission such as the Bank transfer fees or Cash on delivery fee.
●Cash on delivery
You exchange item and money(item prices,shipping fees and commission)when you receive it.
@Cash on delivery fees - Following prices are included consumer tax.
Total prices: Cash on delivery fees
Until \10000：\315
Between \10001 and \30000:\420
Between \30001 and \100000:\630
●Bank Transfer
・Shipping: After we confirm your payment.
・Customers pay a transfer fee
We accept
Resona Bank Tokyo chuo siten savings account 5889005 カ）エイチエヌユー
●Japan Post Bank
・Shipping: After we confirm your payment.
・Customers pay a transfer fee
We accept
Code:10170 No.:60299991カ）エイチエヌユー
※If you place an order over 100.000 Japanese yen, we may call you and confirm your order.
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●Shipping●
**Shipping Company: YAMATO TRANSPORT CO.LTD...**
-Normally it takes within 2 to 3 business days to be shipping.
-Shipping costs is \735 (Tax includes) per shipping only inside Japan.
-It is possible to choice KURONEKO MAIL (is cheaper than normal shipping way)
Only for paper back and Memory card (up to 2 items per shipping).
If you choice KURONEKO MAIL, you cannot purchase item using Cash on delivery
and cannot select Six Time-Zone Delivery Service.
●Six Time-Zone Delivery Service (*No extra charge is necessary)
Six Time-Zone Delivery Service is available so that you can specify delivery time.
You can select the time period in which you would like the package to be delivered.
Should the receiver not be at home, upon request from the receiver, the package can be redelivered.
Before Noon(8:00〜12：00),
12：00〜14：00,
14：00〜16：00,
16：00〜18：00,
18：00〜20：00,
20：00〜21：00.
※*Without specifying the delivery day, we may be shipped item as soon as we can.
(It is possible to be shipped, if there are items you order are at our office. If you need item immediately, Contact us.)
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All prices are included Consumer tax.
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We keep paying attention item quality; however we may only accept returns item the following case:
※Faulty item
※Damaged item during shipping
※A result of our error.
-You must contact us within 7 days when you receive it.
We do not accept either returns or exchanges for your own reasons.
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